Terms and Conditions

Deb Roberts Quilt and Textile Tours

THE TOTAL TOUR PRICE:
Cruise and Tour prices, are based on airfare (if included), cruise and land rates and rates of exchange in effect at the time of arrangements. All rates are subject to change without prior notice. Should the rates go up or down more than 3% prior to departure, an adjustment will be made. As all services are contracted and prepaid on a group basis, no refunds can be granted for any accommodations, services or events which are not used. If you deviate from the tour, no consideration can be given to a refund for unused services. Our tours are subject to a minimum number of people. Should fewer than 25 people participate a price adjustment may be necessary. All trips are subject to change at the discretion of Deborah Roberts or the tour provider. Some restrictions apply. Deborah Roberts is an I/C in association with Joystar Travel Inc, registered seller of travel in the State of California.

AIR TRANSPORTATION:
If Deb Roberts through any company, including IATA carriers, consolidators, or tour suppliers, is providing your group flight arrangements, flight reservations are being held on behalf of the group on group fares. If a promotional airfare is broken or extended for any reason, an additional fare may be applied.  Any deviations from the scheduled itinerary may incur additional fees and charges.  Once your ticket is issued there is a mandatory $250 charge plus any deviation charge. There are no group fare air refunds after published deadlines. Additional non-recoverable airline penalties of up to $150 may be assessed for changes received within 90 days of departure.

HOTEL ACCOMMODATIONS:
Deluxe 3* or 4* hotels are selected and the price is based on twin occupancy with private bath. A single room supplement will be charged where requested and if available. If you do not have a roommate and Deb Roberts is unable to arrange one, you will be billed for the single room supplement. All singles are subject to availability. Deb will keep you updated as to possible roommate choices. Any personally incurred hotel expenses, such as room service charges, mini bar service, etc. will be at the traveler’s sole expense and are not included in the tour cost.

MEALS:
On European tours full American breakfast is provided daily.  Tours within the United States will have breakfast stipulated on the itinerary. Other provided meals are as per itinerary, while on cruises all meals are provided while onboard ship. An extra charge will be made when beverages are not included in the menu of the day with meals.

INSURANCE:
Travel insurance is recommended on all tours and should be purchased at time of deposit. Insurance is highly recommended. Review the policy for pre-existing conditions, most pre-existing condition coverage is not provided unless insurance is purchased at the time of initial deposit.

TIPS AND TAXES:
Tips and taxes normally appearing on hotel and restaurant bills as "service" are included, as are all government and local taxes on hotels and meals, housekeeping, reception and dining room staffs. Airport departure taxes are not included. Government taxes on cruises is not included. Tips to Tour Manager and guides and driver are not included.

DEPOSITS AND CANCELLATIONS:
A deposit of $300 per person is required to secure reservations and hold your place on and land tours, an additional $100 deposit will apply if the tour includes group air.  Cruise deposits are subject to the individual cruise line regulations. The deposit is refundable with written request received before the final payment deadline, after this it is non-refundable. After 7 days of receipt, any refunds will be subject to a $75.00 cancellation penalty. Individual tour and cruise company refund policies apply on all bookings, please refer to that company's procedure. All deposits and payments will be applied to the price of your cruise or tour.

Please note payment deadlines associated with your cruise or tour.  Final payments received by Deb Roberts after the indicated date or 90 days before departure must include a $100 late payment fee. (This does not apply for new reservations made after the 90 days deadline.) There will be no refunds after the final payment deadline - insurance is strongly recommended.

Reservations made within 90 days of departure must include full payment at time of registration.. Credit cards and checks are accepted, a credit card authorization form is needed for credit card payments, and may incur a 3% surcharge. Funds for checks returned for any reason must be returned by overnight mail in the form of a certified check or money order and must include a $50 return check fee.

CHANGE FEE:
Any changes not received in writing at least 90 days prior to departure will incur a $100 change fee per person for each revision.

DEVIATIONS:
Deviations to the itinerary cannot be guaranteed.  Once you have received your confirmation, a service charge of $100 per change will be applied for any deviations made in tour, (where possible). Plus any additional air or land charges incurred by the tour or cruise company.

LAND ARRANGEMENTS:
Deb Roberts and/or any supplier reserve the right to change the itinerary due to unforeseen circumstances or emergencies.

MEDICAL ISSUES:
Deb Roberts must be advised in writing, prior to any booking, of any medical condition, physical, emotional or mental, which may require professional attention during the trip or may require the use of special equipment. It is at her sole discretion whether travel will be allowed.  As such your letter must fully describe the condition and include a letter from your doctor (on letterhead) confirming your ability to participate on the tour. If you fail to notify Deb of any such conditions, we may refuse to allow you to take the trip and you will forfeit the cost of the trip; and in such event we shall have no liability, financial or otherwise. Should you be in this situation, you must bring and be responsible for all necessary items related to your condition. If any such condition arises after the trip is booked, you must advise us in writing immediately. Deborah Roberts shall not be liable for any circumstances relating to your condition, before, during or after the tour.  Refund deadlines apply, even in all medical situations - insurance strongly recommended.

If you require a wheelchair, you must provide your own small, collapsible wheelchair. Some features on our trips may not be wheelchair-accessible. We cannot guarantee any wheelchair assistance or accessibility at any destinations.

Deborah Roberts reserves the right to decline any trip participant whose condition, in our opinion, may affect the health, safety or enjoyment of other participants. Refund deadlines will apply - insurance is strongly recommended.

Deborah Roberts is not responsible for the costs of any medical treatment you may require during the trip. Under no circumstances is Deborah Roberts responsible or liable for the quality of medical care, or lack thereof, you may receive while on the trip.  In some areas medical care may not be possible without additional travel expenses being incurred. Deborah Roberts is not responsible or liable for any additional fees associated with finding and securing medical care.

RESPONSIBILITIES:
Deborah Roberts is an independent organizer for your cruise or tour, utilizing the services of a CLIA cruise line, or USTOA tour operator as "suppliers".  As such, Deborah Roberts and her representatives act only independent tour organizers for the tour members while the suppliers make arrangements for hotels, transportation, sightseeing, restaurants or any other services in connection with the itinerary. Deborah Roberts and suppliers will exercise reasonable care in making such arrangements, however, they do not assume any liability whatsoever, for any injury, damage, loss, accident or delay to person or property because of any acts of war or terrorism, any act of default of any hotel, carrier, coaching company, restaurant, company or person rendering any of the services included in the tours. The tickets, coupons, tariffs, rules or contracts currently in use by any carrier, hotel, restaurant or other contractor rendering services shall constitute the sole contract between such contractor and the tour member. Deborah Roberts or suppliers,accept no responsibility for any damage or delay due to sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather, or any other cause beyond their personal control. No carrier shall be responsible for any act, omission or event during the time passengers are not on board its own conveyance. The right is reserved to cancel or change itineraries, or substitute services without notice and to decline to accept or retain any passenger at any time. In view of statutory or contractual limitations that may apply to personal injury or property damage losses, the purchase of accident and baggage insurance is strongly recommended.

Terms and conditions apply once registration has been received.